1. Currently, we do not ship to a APO/FPO address.
2. To ship your diaper order we use FedEx, FedEx SmartPost and USPS ground delivery. To ship your milk formula order we use USPS Priority mail delivery. Our company currently has warehouse in Miami FL. If you placed an order before 11 AM EST on Monday through Friday all orders ship the same day. If these criteria are not met, all others orders are prepared and shipped the following business day. On the occasion of observed holidays in the USA, orders may be prepared but not shipped during any such events.
3. We ship your order next day after purchasing from Monday to
Friday. We are not able to ship your order Saturday, Sunday or
4. Expected delivery time is 3-6 business day (dependent on
the state where your order shipping to)
For customers who purchase one or two packs of diaper or pull-ups (pants) we are usually used USPS or Fedex smart post.
USPS or FedEx SmartPost delivery your order within 5-7 business days.
All terms, condition, and policies are subject to change at any time without notice.
Customers from Mexico, Alaska, Virgin Island of the US, Puerto Rico, Guam, Hawaii and US Minor Outlying.
Unfortunately, we do not ship to these areas.
5. Following your shipment being processed, we will send you
confirmation over email with a tracking number.
6. If you wish to return or exchange products this can be done within 7 days after purchasing. Returned items must be unopened and unused in their original. new condition. To successfully complete a return, an invoice or proof purchase is required. For all returns, customers are responsible for all packaging and shipping costs plus 10% restocking fee (taken from the total price of your purchase of non-perishable items), all of which are non-refundable. For items that arrive damaged or with missing parts, no refund will be provided.
7. If we ship 1 pack of milk formula, it is shipped in a padded envelope. Shipping in the padded envelope may result in some damage while traveling, which we are not responsible for. As orders of 2 or more packs are shipped in boxes, decreasing the likelihood of damage, we recommend that our customers buy 2 or more packs of milk formula.
8. We offer free shipping to the following zip codes (if eligible) in Florida: 33160, 33180, 33009, 33162, 33019, 33154, 33008, 33181. To become eligible, customers who are shipping to one of these zip codes must purchase more than 1 package of diapers/ pull ups.